We process and pack all orders within 1–2 business days after receiving payment. You will receive a confirmation email as soon as your package is shipped, including a tracking link. This way, you can always follow the status of your order.

The delivery time depends on your destination and the shipping company. Normally, it takes 2–5 business days within the EU. Delivery to remote areas or during peak season (e.g., Christmas) may take a little longer. You can always track the package with your tracking number.

At CBDshoppen™, you have a 14-day full return policy according to the EU consumer protection legislation. If you wish to return, the item must be unused, unopened, and in its original packaging. Contact us at info@cbdshoppen.com, and we will send you return instructions. Once we have received the item, the amount will be refunded to your original payment method.

For hygiene and safety reasons, we do not accept returns of products that have been opened or have broken seals. This ensures that all customers receive products in original condition and of the highest quality.

Yes – we always ship in neutral packaging without logos or product descriptions. This means that no one can see the contents, neither the shipping company nor others. We know that privacy means everything to our customers, and therefore discreet delivery is a standard part of our service.